Job Description:

Overview:

We are looking for a Salesforce Business Analyst cum QA with 6 to 8 years of experience who can bridge business requirements and quality assurance within Salesforce projects. The candidate should have hands-on experience in requirement gathering, user story creation, and functional testing across the Salesforce ecosystem. Experience with Salesforce Public Sector Solutions (PSS) will be a solid advantage.

Key Responsibilities:
Gather and document business requirements, user stories, and functional specifications
Translate business needs into Salesforce solution requirements
Work closely with developers, architects, and stakeholders throughout the delivery lifecycle
Create test scenarios, test cases, and execute functional/UAT testing
Validate Salesforce configurations, customizations, and integrations
Support UAT coordination, defect tracking,



and release validation
Ensure solution quality through end-to-end testing and documentation

Who You Are:
6 to 8 years of experience as Business Analyst and QA in Salesforce projects
Robust understanding of Salesforce platform (Sales Cloud / Service Cloud)
Experience in requirement gathering, process mapping, and user story documentation
Hands-on experience with functional testing, UAT coordination, and defect management
Familiarity with Agile delivery methodologies
Experience with tools such as JIRA, Confluence, ADO or similar ALM tools

Preferred
Experience with Salesforce Public Sector Solutions (PSS)
Salesforce certifications (Admin / Business Analyst / Associate)

📌 Salesforce Business Analyst Mumbai
🏢 V2Solutions
📍 Mumbai