Administrative Assistant

Administrative Assistant position to provide senior level managers support, act
as a service line SME for administrative tasks and train our remote team. In
addition to the standard executive assistant responsibilities, this position
needs to provide first level support and issue resolution to managers and remote
teams. To be successful in this role, we need a candidate who is well-organized,
has outstanding time management skills and is proactive in nature. The work timings
for this role will be 7 pm IST to 4 am IST.

Day-to-day responsibilities:
Single point of contact & escalation for assigned service line and/or
location for administrative services
Supports Executive Committee / Leadership (CXO level) with focus on specific
services
Build expertise within specific service business lines to extend support to
senior leadership.
Manage the request queue for the service line / location with the remote
team
Utilizing the assigned assistants to process administrative requests/tasks




within their scope while focusing on the smooth operations in the office
Provide constructive feedback received from other executive assistants and
training support as needed to other assistants assigned to the business
Manage and prioritize information flow in a timely and accurate manner i.e.
calls, contacts, emails
Support in organizing marketing events, webinars and internal team social
events
Full planning and organizing of client events
Dealing with all incoming and outgoing post
Maintenance of the client relationship management (CRM) database
Support client needs, including billing, document management, engagement
acceptance & set-up
Organize travel and produce travel itineraries where applicable
Full secretarial and AA support to the Managing Directors and wider team
Diary management
Any other tasks deemed necessary for the productive running of the business

Essential traits:
Previous experience of working with s

📌 Administrative Assistant, Administrative Support Services Mumbai
🏢 Kroll
📍 Mumbai