17 Aug
|
Imarque Solutions
|
Chennai
17 Aug
Imarque Solutions
Chennai
Job Description
Role & responsibilities
Handle customer complaints , provide appropriate solutions and alternatives within time limits.
Provide accurate , valid and complete information by using the right methods/ tools.
Identify and assess customer needs to achieve customer satisfaction.
Build sustainable relationships and trust with customer through open and interactive communication .
Ensure a consistent tone , style and approach in responding to customer enquires and complaints.
Preferred candidate profile
Key skills Required:
Positive written communication in English & any other lang.
Ability to multi task ,prioritize and manage time effectively.
Robust email/ Chat handling skills and an eye for details.
Responding to customers in polite tone
Experienced candidates preferred
Perks and perks
Attractive Salary
ESI PF
Lunch Provided
📌 Immediate Openings For Chat Process Chennai
🏢 Imarque Solutions
📍 Chennai