Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
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Navi Mumbai
17 Aug
Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
Navi Mumbai
Job Responsibilities
Handle customer queries through chat support channels.
Provide timely, accurate, and qualified responses to customers.
Identify customer needs and recommend relevant products or services through upselling.
Ensure a high level of customer satisfaction and service quality.
Maintain accurate records of customer interactions and resolutions.
Adhere to company policies, processes, and performance standards.
Eligibility Criteria
Minimum Qualification: HSC (12th Pass) or Graduate.
Minimum 1 year of experience in Customer Service, Chat Support, BPO, or related domains.
Robust written communication and typing skills.
Customer-focused mindset with the ability to multitask effectively.
Age Limit: Up to 39 years.
Shift Details
Any 10-hour shift between 12:30 PM and 2:30 AM.
Rotational week offs.
Compensation
Salary: Up to ₹6.5 LPA
(Based on experience, communication skills, and interview performance.)
Selection Process
HR Screening
Chat Versant Assessment
Typing Test
Chat Demo Round
Operations Round
Required Documents
PAN Card (Mandatory)
Educational Documents
Employment Documents
📌 Chat Support Executive Navi Mumbai
🏢 Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
📍 Navi Mumbai
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