CRM implementation experience is required and previous experience working with Microsoft
Dynamics 365, IQVIA (OCE, MI) or Veeva preferred.
Exceptional organizational, presentation, and communication skills, both verbal and written, are required.
Expertise in developing project documentation, including Business Requirements, Use Cases,

Functional Specifications, etc.
Experience in the Life Sciences industry would be an asset.
Demonstrated analytical, interpretive and problem-solving skills.
Ability to simultaneously work on multiple projects at varying stages.
Robust capability in juggling priorities to meet deadlines while retaining consistently high-quality outcomes.
Business Analysis or Project Management certification would be an asset.
Completed university degree or college diploma.

Other Requirements / Working Conditions
Travel to client sites to conduct requirements gathering sessions and attend other key meetings will be required.
Participation in client and internal calls outside of normal business hours is require

Job role:




Gather detailed client requirements through facilitation of onsite workshops and remote sessions,
analyse use cases, and map requirements to Omnipresence business process flows.
Develop explicit and concise Business Requirements, Use Cases and Functional Specification
Documents.
Conduct client User Acceptance Testing (UAT) sessions, track defects, gather detailed feedback.
Perform sanity testing during implementations to ensure configurations, integrations, migrated
data, etc., fulfill documented requirements and the solution is functioning as per the clients
expectations.
Work closely with internal stakeholders to facilitate successful execution of deliverables.
Through continuous research and practice, become an expert of recent and existing Omnipresence
features, and provide guidance on best practices and functional knowledge to our clients.
Participate in responding to RFIs and RFPs, including

📌 Senior Business Analyst, Microsoft Dynamics 365 Bengaluru
🏢 Augusta Infotech
📍 Bengaluru