Job Description:

Role Title: Business Development Account Executive

Company: ConnectGen

Employment Type: Full-time

Location: Hyderabad, India

In-office role aligned to IST working hours.

Role Summary

ConnectGen is expanding its partner-led sales and qualified services opportunities across strategic accounts. We are seeking an experienced Business Development Account Executive to drive revenue growth, partner engagement, and skilled services sales from our Hyderabad Center of Excellence.

The ideal candidate will have 8+ years of SaaS, solutions, or cloud-based sales experience, preferably with exposure to AWS, Microsoft, or equivalent hyperscale cloud ecosystems. This is a quota-carrying business development role with a solid focus on professional services and solution selling.

Key Responsibilities

Partner and Account Development
Develop and manage strategic relationships with clients, partner accounts, other ecosystem partners.
Identify, qualify, and progress new business opportunities related to Amazon Connect, contact center modernization,



customer experience transformation, and managed/professional services.
Represent ConnectGen as a trusted business development lead in partner and customer-facing discussions.

Sales Execution
Own the full sales cycle from opportunity identification through qualification, proposal, negotiation, signature, billing, and handoff.
Support quota growth expectations in Year 2 based on performance and business maturity.
Build and maintain accurate pipeline reporting, chance forecasts, sales activity tracking, and account plans.
Drive overachievement through disciplined pipeline management, structured qualification, and partner-led selling.

Solution and Market Knowledge

Demonstrate strong understanding of:
- UCaaS and CCaaS
Amazon Connect and cloud contact center platforms
Contact center services
Omnichannel customer engagement
Customer communication styles
Professional services and sol

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