Position : IT Infrastructure Engineer

Job Location: Baner, Pune

Workdays : Monday to Friday [ All 5 days work from office only]

Office Timing : 10.00 am to 7.30 pm

Roles and Responsibilities:
User & IT Support
Provide remote and in office technical support for hardware, software, network, and application issues.
Manage user accounts, access, and onboarding/offboarding using Active Directory and Microsoft 365.
Install, configure, and maintain desktops, laptops, and business applications.
Track and resolve issues through the IT ticketing system.
Server & Infrastructure Management
Administer Windows and Linux servers across Production, Staging, and Development settings.
Monitor and troubleshoot server performance, website outages, service failures, and storage issues.
Perform server maintenance, patching, backups, and infrastructure upgrades.
Manage Microsoft Azure and VMware environments.
Development Support




Support website deployments and production releases.
Troubleshoot issues related to IIS, SQL Server, Azure, Plesk, and application hosting.
Collaborate with development teams and support GitHub/TFS deployment processes.
Security & Monitoring
Monitor RMM, antivirus, and security tools.
Perform vulnerability assessments and apply security updates.
Maintain infrastructure documentation and follow IT standard operating procedures.

Required Skills
Microsoft Azure & VMware
Windows Server, IIS & SQL Server
Active Directory & Microsoft 365
Linux (Apache, NGINX, MySQL, PHP)
GitHub / Team Foundation Server (TFS)
Plesk, Azure Monitor, and security tools (preferred)
Solid troubleshooting, communication, and documentation skills.

📌 It Infrastructure Engineer Pune
🏢 North American IT subsidiary
📍 Pune