Job Title: Service Engineer (Mechanical)

Department: Technical Service

Employment Type: Full time

Job Summary

We are seeking a technically competent and customer-focused Service Engineer to support product demonstrations, field trials, installation, and after-sales service of lancing pipes. The candidate will play a key role in conducting product trials at customer sites, providing technical assistance, and ensuring optimal product performance while maintaining strong customer relationships.

Key Responsibilities
Conduct and assist in field trials and demonstrations of lancing pipes at customer locations.
Explain the technical features, operation, and performance of lancing pipes to customers during trials.
Provide in office technical support to customers and resolve product-related issues.
Install, inspect, troubleshoot, and service lancing pipes and associated equipment.
Coordinate with the Sales team during customer visits and product evaluations.
Ensure successful execution of trials by monitoring product performance and collecting customer feedback.




Train customers on the proper handling, operation, and maintenance of lancing pipes.
Prepare trial reports, service reports, and technical documentation after each customer visit.
Travel to customer sites as required for installations, trials, inspections, and service activities.
Adhere to all company safety standards and customer site safety regulations.

Qualification
Diploma (Polytechnic) or Bachelor's Degree in Mechanical Engineering.

Experience
2–5 years of experience in mechanical field service, technical support, equipment trials, or industrial product servicing.

Required Skills
Sound technical knowledge of lancing pipes solutions, industrial piping systems, and mechanical equipment.
Must have hands on experience in steel, cement and power segment.
Ability to conduct product trials and explain technical concepts confidently to customers.
Robust troubleshooting and problem-s

📌 Service Engineer Kolkata
🏢 Daiwa Anaya Steel Private
📍 Kolkata