Join our growing EdTech team and help students achieve their academic goals by guiding them through our UG & PG online programs offered in collaboration with India's top reputed universities.
Key Responsibilities:
Assist students with inquiries related to admissions, courses, and the enrollment process.
Build and maintain solid relationships with prospective and existing students.
Follow up with leads and provide end-to-end support throughout the admission journey.
Resolve student queries professionally via calls, WhatsApp, email, and other communication channels.
Coordinate with internal teams to ensure a seamless student experience.
Maintain accurate records of student interactions in the CRM.
Requirements:
Bachelor's degree in any discipline.
Excellent communication and interpersonal skills.
Customer-centric approach with strong problem-solving abilities.
Basic computer knowledge and CRM proficiency are an advantage.
Freshers with excellent communication skills or candidates with 6 months–2 years of customer relationship/customer support experience are welcome.
Perks & Benefits:
Competitive salary + Attractive incentives
5 Days Working (Sunday & Monday Fixed Off)
Cell Phone Reimbursement
Career Growth Opportunities
Team-oriented and Positive Work Environment