About the Role

We are looking for a proactive and client-focused Account Manager to manage and grow relationships with international eCommerce brands. The ideal candidate should have hands-on experience in Amazon account management, Amazon advertising, marketplace operations, and client servicing. This role requires ownership of client success, KPI management, reporting, and cross-functional coordination to ensure excellent service delivery.
Key Responsibilities
Client Relationship Management
Act as the primary point of contact for assigned clients.
Build solid relationships with brand owners and stakeholders.
Conduct weekly, monthly, and quarterly business reviews.
Understand client objectives and translate them into actionable plans.
Manage client expectations and ensure timely resolution of concerns.
Account & Marketplace Management
Manage Amazon Seller Central and Vendor Central accounts.
Monitor account health, sales performance, inventory levels, and operational metrics.
Coordinate catalog, content, pricing, promotions, and marketplace activities.




Identify growth prospects across Amazon and other marketplaces.
Amazon Advertising & Growth
Manage and optimize Amazon PPC campaigns.
Monitor campaign performance, ROAS, TACOS, ACOS, and other advertising KPIs.
Work with internal teams to improve listings, conversions, and sales performance.
Recommend strategies for revenue growth and profitability improvement.
Performance & KPI Management
Own client KPIs and service delivery commitments.
Track business performance against agreed targets.
Prepare and present weekly and monthly performance reports.
Drive continuous improvement initiatives to enhance account performance.
Project Coordination & Execution
Coordinate with Catalog, Content, Advertising, Operations, Supply Chain, and Customer Service teams.
Ensure timely completion of client deliverables.
Maintain project timelines, action trackers, and follow-up schedules.
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📌 Key Account Manager Mumbai (India)
🏢 Ergode
📍 India