17 Aug
|
Indera Jewels
|
Bhubaneswar
17 Aug
Indera Jewels
Bhubaneswar
Role Purpose:
Drive customer retention, deliver exceptional customer experience, ensure post-sales service excellence, and increase repeat business.
Key Result Areas (KRAs)
Customer Retention: Increase repeat visits, customer loyalty, and lifetime value.
CRM & Telecalling: Lead telecalling activities, customer engagement campaigns, and improve call-to-visit conversions.
Premium Business Development: Manage Fashion Consultants, build VIP customer relationships, and drive premium category sales.
Customer Service Excellence: Resolve customer complaints promptly and ensure high-quality post-sales support.
Alteration & After-Sales Service: Ensure timely alterations, exchanges, and seamless service delivery.
Customer Satisfaction: Enhance customer satisfaction, generate positive reviews, and strengthen brand reputation.
Pay: ₹30,000.00 - ₹35,000.00 per month
Perks:
Food provided
Work Location: In person
📌 Assistant Store Manager Bhubaneswar
🏢 Indera Jewels
📍 Bhubaneswar