Job Description:

The FC Learning Associate plays a pivotal role in driving operational efficiency and workforce performance by planning, creating, and executing comprehensive training programs. This role manages the end-to-end learning lifecycle for up to 2,000 associate and contract employees, ensuring compliance with Standard Operating Procedures (SOPs), reducing floor errors, and collaborating cross-functionally across the fulfillment center.

Key Responsibilities
Training Delivery & Execution
Run new-hire inductions, regular role-based training, process updates, and refresher courses.
Combine classroom sessions, online webinars, and hands-on practical training.
Apply adult learning principles and explicit warehouse process knowledge.
Communicate effectively in English, Kannada, Hindi, and local languages.
On-the-Floor Support & Process Management
Work directly on the floor alongside contract trainers to catch and prevent operational errors.
Manage the full training lifecyclefrom Day 1 onboarding through offboardingfor up to 2,000 workers.




Ensure strict adherence to workflow steps and assist in successfully passing internal and external audits.
Correctly place workers into appropriate departments following their training completion.
Act as a process Subject Matter Expert (SME), master live systems, and perform floor tasks directly.
Team Guidance & Operational Flexibility
Lead and support trainers and Data Entry Operators (DEOs) to complete practical training on schedule.
Ensure total alignment with team SOPs.
Adapt to versatile working hours, including day/night shifts and weekends, as driven by operational demand.
Needs Analysis & Content Creation
Identify performance gaps and struggling areas on the floor to design targeted interventions.
Develop explicit, accessible training materials for both floor workers and office teams.
Conduct soft-skills and basic communication workshops to boost overall associate performance.

5.

📌 Warehouse Trainer Chennai
🏢 Flipkart
📍 Chennai