AmRole & responsibilities

Company: Shadowfax
Role: Assistant Hub Incharge
Department: Operations
Experience: 14 Years
Location: Multiple Locations

About the Role

Shadowfax is looking for a proactive and detail-oriented Assistant Hub Incharge to support the daily operations of the hub. The ideal candidate should have hands-on experience in last-mile logistics, hub operations, inventory management, and fleet management. The role requires ensuring smooth operational execution, maintaining service levels, and coordinating with riders and internal teams.

Key Responsibilities
Assist in managing day-to-day hub operations to ensure smooth and timely deliveries.
Monitor and coordinate last-mile delivery operations to achieve operational KPIs.
Manage hub inventory, including inward and outward movement of shipments and stock reconciliation.
Support fleet management activities, including vehicle allocation, utilization, tracking, and maintenance coordination.
Coordinate rider onboarding, attendance, shift planning, and performance monitoring.




Ensure timely dispatch and delivery of shipments while maintaining SLA compliance.
Resolve operational issues related to riders, deliveries, and hub processes.
Maintain accurate operational records and prepare daily MIS reports.
Ensure adherence to company SOPs, safety standards, and operational guidelines.
Coordinate with internal stakeholders to improve operational efficiency and customer satisfaction.

Required Skills & Qualifications
14 years of experience in Last Mile Logistics, Hub Operations, Inventory Management, or Fleet Management.
Robust understanding of logistics and supply chain operations.
Experience in inventory tracking, stock management, and reconciliation.
Knowledge of fleet utilization and vehicle management.
Positive communication and team coordination skills.
Ability to handle multiple operational tasks in a rapid-paced environment.
Proficiency in MS Excel and basic operational reporti

📌 Assistant Hub Incharge Bengaluru
🏢 Shadowfax Technologies
📍 Bengaluru