17 Aug
|
CHISELDENTAL
|
India
17 Aug
CHISELDENTAL
India
he Front Office Executive is responsible for managing the reception area and ensuring a smooth patient experience from appointment scheduling to billing and follow-up. The role requires excellent communication, organizational skills, and a patient-friendly approach while maintaining confidentiality and effective clinic operations.
Key Responsibilities
Welcome and assist patients in a courteous and qualified manner.
Register recent patients and update existing patient records.
Schedule, confirm, and manage appointments for dentists and specialists.
Handle telephone calls, emails, and patient inquiries.
Maintain patient records and ensure confidentiality of all information.
Coordinate patient flow to minimize waiting time.
Prepare and maintain daily appointment schedules.
Generate bills, collect payments, issue receipts, and maintain billing records.
Coordinate with insurance providers or third-party administrators when applicable.
Maintain front office registers and clinic documentation.
Follow up with patients regarding appointments, treatment plans, and recalls.
Assist in maintaining inventory of front office stationery and supplies.
Ensure the reception and waiting areas are clean, organized, and welcoming.
Coordinate with clinical staff to ensure effective patient care and communication.
Handle patient concerns and escalate complaints to the clinic manager or dentist when necessary.
Comply with clinic policies, confidentiality requirements, and infection control guidelines.
Pay: From ₹25,000.00 per month
Work Location: In person
📌 Foe Bengaluru (India)
🏢 CHISELDENTAL
📍 India