Profile- Client Relationship Executive
Qualification - Any Graduate
Salary - upto 25k
Experience - Min 1 yr
Location - Muralipura (jaipur)
Job Summary
We are looking for a dynamic and customer-focused Client Relationship Executive to build and maintain robust relationships with our clients. The ideal candidate will be responsible for handling customer inquiries, ensuring timely follow-ups, coordinating with internal departments, and delivering an exceptional customer experience. The role requires excellent communication, problem-solving skills, and a qualified approach.
Key Responsibilities
Develop and maintain solid relationships with existing and prospective clients.
Handle customer inquiries through phone calls, emails, and WhatsApp professionally.
Coordinate with the Sales, Dispatch, Production, and Accounts teams for smooth order execution.
Ensure timely follow-up on quotations, orders, payments, and deliveries.
Resolve customer complaints and provide prompt solutions.
Maintain accurate customer records and update CRM/database regularly.
Prepare quotations, sales reports, and client follow-up reports.
Identify opportunities for repeat business and customer retention.
Conduct regular follow-ups to ensure customer satisfaction.
Support the sales team in achieving business targets.
Maintain excellent customer service standards and company reputation.
Required Skills
Excellent verbal and written communication skills.
Strong interpersonal and relationship management abilities.
Good negotiation and coordination skills.
Customer-centric attitude with problem-solving ability.
Basic knowledge of MS Office (Excel, Word, Outlook).
Ability to multitask and work under pressure.
Strong follow-up and organizational skills.
Eligibility Criteria
Any Graduate (Science background preferred).
Minimum 1 year of experience in Customer Service, Client Relationship, CRM, Sales Coordination, or similar roles.
Freshers with excellent com