Job Description

Tango s system implementation and support follows the process of requirements, design, configure/ build, test and remediate, deploy, and support. The Services and Support teams in the Bangalore office work directly with Tango s US based teams and with clients across the globe. The role requires candidates to work across the following areas:
System design and configuration
Report design/ development
Testing
Data conversion
Integration design
Support

Requirements:
Proficient in Business Intelligence and Data Visualization, with hands-on experience in tools such as Power BI / Tableau / Qlik, capable of translating complex datasets into transparent, actionable insights through interactive dashboards and reports
Ability to communicate effectively with international team members and clients
Ability to effectively and quickly understand business processes and understand how technology enables those processes
Good understanding of SDLC or software implementation lifecycle (applications like SAP, Oracle, or other ERP or web applications)




Prior system configuration experience based on design specifications is a plus. The role will focus on configuration of a proprietary application based on Oracle s ADF (Application Development Framework). No prior Oracle or ADF experience necessary.
Investigates and reproduces issues, provides fixes and workarounds and verifies changes and ensure continued support of the software solution
Ability to investigate challenging tickets from Client and close the tickets
Monitor and own all support related metrics including ticket backlog, average time to close, workload distribution, first response time, resolution time and ticket escalations
Solid understanding of databases like Oracle, SQL Server etc.
Solid Excel skills
Strong SQL skills
Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testi

📌 Software Implementation And Support Consultant Pune
🏢 Attain
📍 Pune