Communicate with Impact. Lead with Confidence.

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Skills
Designed for professionals who aim to collaborate effectively and lead in today’s business settings, the course integrates strategic communication frameworks, emotional intelligence, AI literacy, and integrated skills assessments to help learners develop advanced proficiency in business communication in English. By the end of this course, learners will be able to:

Communicate as a Leader in an AI-augmented and Hybrid Workplace
Analyze and respond to complex workplace scenarios using strategic frameworks
Diagnose communication breakdowns and recommend actionable solutions
Produce explicit, concise, and coherent business messages using advanced grammatical structures

Lead Multicultural Teams with Culturally Sensitive Communication
Adapt communication style across cultures (high-context/low-context, direct/indirect feedback)
Use inclusive language to foster psychological safety and belonging
Apply active and empathetic listening techniques to build trust

Course Content at a Glance




Business Communication in the Age of AI
Thriving in a Hybrid Workplace
Effective Communication in a Diverse Workplace
Deciphering Nonverbal Cues in Communication
Business Etiquette, Teamwork, and Meetings
Business Presentations to Engage with the Audience
Leadership Styles and Communication
The Role of Listening in Leadership
The Role of Emotional Intelligence (EQ) in Communication
Strategic Communication in Business
Business Communication Scenario Analysis
The Three ‘Cs’ of Business Communication

What Makes This Course Different?
Practical, not theoretical content: Leadership communication skills in the Canadian context
Balanced skills development: Reading, writing, listening, speaking, grammar, and vocabulary
Course Duration: 12 weeks (approximately 48 – 60 instructional hours)
Assessment: Pre-assessment, module-based tasks, and post-assessment
Format: Online,

📌 Advanced Business Communication For Esl Learners Bangana
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