Job Description
Position Overview:

The
Account Operations Specialist
supports leadership of top revenue generating accounts ($5M+) with key contracting, financial governance, and team enablement activities. This may include SOW review and system administration, invoicing milestone management, revenue and billing quality checks, expense oversight, onboarding/offboarding coordination, and overall process compliance to ensure smooth account functioning. The
Account Operations
Specialist
will support Vynamic Client Services and will report directly to Ignite’s
Project Operations Lead
, interacting extensively with Vynamic Account Leads and Client Executives.

Location
: India (UK hours)

Approx. % of Time
Responsibility/Essential Function
50%

Contract Operations & Client Systems Administration
Review SOWs against account standards and maintain SOW/CO templates
Enter invoicing milestones in client systems
Set up current team members, manage team member extensions, and partner with Vynamic team members to get approvals in client systems




Manage client laptop provisioning/returns

40%

Financial Operations
Review monthly revenue allocation with Finance
QC monthly invoicing
Review account expense reports prior to account lead approval and flag outliers
Support Account Lead with sales bonus de-identification/emails

10%

Account Enablement
Maintaining account onboarding and offboarding SOPs
Manage Account Lead onboarding
Execute additional account enablement requests in partnership with Account Leads, Client Executives, and/or Head of Client Services as necessary

Qualifications:
Minimum of 3 years of experience with reporting/analytics
Minimum of 1 years of experience with CRM and demand tracking systems (e.g., Salesforce, HubSpot)
Experience working in or with a Sales Operations, Client Operations, or Business Development function preferred
Bachelor’s degree required
Solid knowledge of MS Office Products including Excel, PowerPoint and Share

📌 Account Operations Specialist Gurugram
🏢 Inizio Ignite
📍 Gurugram