Job Description – SDET Engineer – CRM / IVR / ESB / InterOps

Location: Bangalore | Hyderabad | Chennai | Pune

Job Summary

We are seeking an experienced
SDET Engineer – CRM / IVR / ESB / InterOps
with a strong background in the
Healthcare domain
and
integration testing
. The ideal candidate should have expertise in
Facets (integration level)
,
API testing
,
IVR navigation testing
,
ESB/Middleware validation
,
FHIR R4 APIs
,
HL7 messaging
, and healthcare interoperability. The role involves validating end-to-end integrations across CRM, IVR, ESB, and partner systems while ensuring high-quality delivery of healthcare solutions.

Mandatory Skills
IVR Navigation Testing (Mandatory)
FHIR R4 APIs (Mandatory)
HL7 Messaging (Mandatory)
Integration Testing (Mandatory)
API Testing – REST/SOAP using Postman, SoapUI, or RestAssured (Mandatory)
Facets (Integration-level knowledge) – Mandatory
ESB/Middleware Validation
CRM/Contact Center Testing
SQL
Azure DevOps (ADO)

Technical Requirements
Robust understanding of
Facets integration
,



including validation of eligibility, benefits, and claims data exposed through APIs and ESB.
Hands-on experience in
REST and SOAP API testing
using Postman, SoapUI, or RestAssured.
Experience validating
FHIR R4 APIs
,
HL7 messaging
, and
CMS Patient Access & Provider Directory APIs
.
Robust experience in
Integration Testing
across CRM, IVR, ESB, middleware, and healthcare interoperability platforms.
Expertise in
ESB/Middleware validation
, including message routing, transformation, payload verification, and error handling.
Experience testing
CRM/Contact Center platforms
, including workflows, case management, call routing, and
IVR navigation
.
Solid SQL skills for cross-system data validation across integrated platforms.
Experience working in Agile environments using Azure DevOps.

Key Responsibilities
Design and execute API and integration test scenarios across CRM, IVR, ESB, and interoperability platforms.

📌 Sdet Engineer Bengaluru
🏢 r3 Consultant
📍 Bengaluru