We are seeking an experienced and highly skilled Front Desk Executive with a minimum of 5 years of experience to be the face of our organization. The ideal candidate will deliver exceptional visitor and caller experiences, manage front-office operations seamlessly, and support the broader administrative team. This role demands robust interpersonal skills, meticulous attention to detail, and the ability to multitask in a rapid-paced environment.
Key Responsibilities
Serve as the first point of contact for all visitors, clients, and vendors greeting them warmly and directing them to the appropriate department or personnel.
Manage a busy multi-line telephone system, screening and routing calls professionally and efficiently.
Handle all incoming and outgoing correspondence including emails, couriers, and postal mail.
Maintain the visitor log, issue visitor badges,
and ensure adherence to building security protocols.
Schedule and coordinate meeting rooms, ensuring availability and readiness with necessary equipment and refreshments.
Manage front-desk supplies inventory and place timely orders to prevent shortages.
Coordinate with housekeeping and facilities to ensure the reception area is always clean, presentable, and well-organized.
Assist HR and Admin teams with onboarding activities, document collection, and employee queries.
Maintain and update internal directories, contact lists, and organizational charts.
Support travel arrangements, hotel bookings, and cab coordination for staff and guests as required.
Handle petty cash transactions and maintain accurate records for front-desk expenditures.
Manage escalations diplomatically and escalate unresolved issues to the appropriate authority.
Required Qualifications
Bachelor's degree in Business Admin
📌 Front Desk Receptionist Mumbai
🏢 Lauren Information Technologies
📍 Mumbai
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