Counter Staff — World of Mysore Pak

Overview

World of Mysore Pak is seeking friendly, dependable Counter Staff to deliver an exceptional in-store experience at our sweet shop. You will be the face of our brand—greeting customers, guiding them through our products, handling billing, and ensuring the counter area runs smoothly.

Key Responsibilities
Customer Service
Greet customers, understand their preferences, and recommend products (classic Mysore Pak, ghee-rich variants, gift packs, seasonal sweets).
Provide accurate product information on ingredients, freshness, shelf life, and allergens.
Handle tasting/sampling where applicable and maintain brand standards at the counter.
Sales and Billing
Take and pack orders neatly, upsell add-ons and gift options.
Operate POS/cash register, process cash, UPI/cards, and generate invoices.
Reconcile cash and receipts; maintain daily sales records.
Inventory & Display
Monitor stock levels at the counter; request replenishment on time.
Ensure accurate product labeling (price, weight, batch/date).
Maintain attractive,



hygienic displays and follow FIFO for freshness.
Hygiene & Compliance
Follow food safety and hygiene SOPs at all times.
Keep the counter, packing tools, and weighing scales clean and calibrated.
Adhere to company policies for returns, exchanges, and customer grievances.
Coordination
Work with kitchen/production for special orders and refills.
Support online/pickup order handovers and festive rush management.
Assist with promotions, sampling events, and festive gift hampers.

Qualifications
Minimum 10th Pass.
0–2 years of retail/hospitality or counter sales experience preferred; freshers with solid customer skills are welcome.
Basic math and POS handling; familiarity with UPI/card payments.
Explicit communication in Kannada and basic English/Hindi preferred.

Skills and Attributes
Customer-first attitude with polite, confident communication.
Attention to detail in pa

📌 Counter Staff Mysuru (India)
🏢 World Of Mysore Pak
📍 India