Objective of the Role: To lead and drive the organization's quality strategy across all manufacturing plants by establishing world-class quality systems, ensuring customer satisfaction, achieving zero-defect manufacturing, reducing Cost of Poor Quality (COPQ), and ensuring compliance with customer, regulatory, and industry standards. The role will standardize quality practices across plants while fostering a culture of continuous improvement and operational excellence.

Role & responsibilities
Strategic Quality Leadership
Develop and implement the organization's quality strategy aligned with business objectives.
Establish standardized quality systems across all manufacturing locations.
Build a culture focused on prevention rather than detection.
Drive Quality 4.0 initiatives using digital quality tools and analytics.
Lead quality transformation programs across plants.
Customer Quality Management
Ensure achievement of customer quality KPIs.
Lead customer audits and assessments.
Drive customer complaint reduction initiatives.




Ensure timely closure of customer concerns using 8D methodology.
Improve customer scorecards with OEMs and Tier-1 customers.
Participate in technical discussions during current business development.
Manufacturing Quality
Standardize in-process quality controls across plants.
Monitor process capability (Cp/Cpk).
Improve First Pass Yield (FPY).
Reduce in-process rejection and rework.
Drive Layered Process Audits (LPA).
Ensure control plans are effectively implemented.
Supplier Quality Management
Develop supplier quality strategy.
Lead supplier audits and qualification.
Improve supplier PPM performance.
Implement supplier development programs.
Drive incoming quality improvement initiatives.
Current Product Development (APQP)
Lead quality activities during product development.
Ensure successful APQP implementation.
Approve PPAP submissions.
Validate PFMEA, DFMEA and Control Plans.
Supp

📌 General Manager Bengaluru
🏢 Amor Management Consultants
📍 Bengaluru