Key Responsibilities
Welcome and greet guests upon arrival, assist visitors and clients in a courteous manner.
Handle incoming calls and direct them to appropriate departments.
Maintain visitor records and ensure the reception area is organized.
Address guest inquiries and resolve any complaints promptly.
Support administrative tasks such as scheduling meetings and coordinating office supplies.
Coordinate with other departments to ensure seamless service delivery.
Maintain an up-to-date knowledge of the site and local area.
Collect and manage guest feedback to improve services.
Ensure guest expectations are met or exceeded.
Generate reports on guest satisfaction and suggest improvements.
Qualifications
Any Bachelor's degree.
Excellent interpersonal and communication skills.
Solid problem-solving abilities.
Attention to detail and organizational skills.
Skills
Customer Relationship Management (CRM).
Excellent communication skills in English, Marathi & Hindi.
Time Management.
Multitasking.
Proficiency in MS Office.
Attention to Detail.
Language Proficiency.
Robust interpersonal skills and a welcoming demeanor.
📌 Walk In Front Desk Receptionist Real Estate Pune
🏢 Majestique Landmarks
📍 Pune
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