Key Responsibilities
JOB DESCRIPTION
Serve as a techno‑functional subject matter expert for Salesforce applications
Analyze business requirements and translate them into effective Salesforce solutions
Configure and support Salesforce features, objects, flows, and automation
Manage and support data quality, integrations, reporting, and analytics
Partner with business users to optimize processes and improve user adoption
Support production issues, enhancements, and continuous improvement initiatives
Collaborate with developers on solution design, testing, and deployment
Contribute to AI‑driven use cases, automation, and agent-based capabilities on the Salesforce platform

Required Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field
5–7+ years of experience working with Salesforce applications as a Techno‑Functional Analyst
Solid technical and functional analytical skills, including:
Salesforce configuration and customizations
Data management and integrations
Business process analysis and support




Excellent interpersonal, communication, and stakeholder management skills

Salesforce Expertise
Proven, hands-on experience with:
Sales Cloud
Service Cloud
Field Service (FSL)
Robust understanding of the Salesforce Platform architecture
Experience with AI, Einstein features, and agentic/automation capabilities within Salesforce

Preferred Qualifications
Salesforce certifications (Administrator, Advanced Administrator, Business Analyst, or Platform App Builder preferred)
Experience working in a large, global enterprise environment
Familiarity with integrations (e.g., ERP systems, APIs, middleware)
Robust problem-solving skills with a proactive, ownership mindset

Working Conditions
The work mode of Finisar India is Hybrid i.e. 3 days at office or current working policy.

Culture Commitment
Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

📌 Salesforce Techno‑functional Analyst Hyderabad
🏢 Coherent
📍 Hyderabad