Job Summary

We are looking for an energetic and empathetic Student Coordinator to be the primary point of contact for our students throughout their learning journey. From admission and onboarding to batch completion and placement handover, you will ensure every student stays engaged, supported, and on track. If you enjoy working with people, are highly organised, and thrive in an ed-tech or training-institute workplace, this role is for you.

Key Responsibilities
Act as the first point of contact for students - handle enquiries, concerns, and feedback promptly and professionally
Manage student onboarding, orientation sessions, and course induction for current batches
Coordinate batch schedules, class timetables, and trainer allocation in consultation with the academic team
Track student attendance, follow up on absentees, and counsel students at risk of dropping out
Monitor academic progress, coordinate assessments and mock tests, and share progress reports with students and parents
Maintain accurate student records, batch data,



and MIS reports using Excel/Google Sheets and CRM/LMS tools
Coordinate fee reminders and follow-ups in liaison with the accounts team
Liaise between students, trainers, placement team, and management to resolve issues quickly
Collect course feedback, run student satisfaction checks, and escalate improvement suggestions
Organise student engagement activities - workshops, seminars, demo sessions, tech events, and community meetups
Support the placement team with student readiness tracking, documentation, and interview scheduling
Handle parent interactions with patience and clarity regarding progress and attendance

Requirements
Bachelor's degree in any discipline
1–2 years of experience as a Student Coordinator, Academic Coordinator, Student Counsellor, or similar role in an IT training institute, ed-tech company, or educational organisation (preferred)
Freshers with excellent communication skills and a passion for

📌 Student Coordinator Kaloor
🏢 SMEC Technologies
📍 Kaloor