Job Description
We’re looking for a Product Manager (AI) to join the SearchUnify team at Grazitti Interactive. You’ll define the vision and roadmap for Agentic AI solutions that enhance customer support and improve internal productivity.

You’ll collaborate with engineering, data science, design, and go-to-market teams to build intelligent AI agents that can reason, plan, and execute tasks. The role involves translating complex AI capabilities into customer-facing solutions and driving measurable impact across enterprise environments.

If you’ve built AI or SaaS products and enjoy working across technology, CX, and product strategy, this role is a robust fit.

Key Skills
3–5 years of experience in Product Management, preferably in AI/ML or enterprise SaaS.
Proven experience building and launching customer-facing AI or SaaS products at scale.
Exposure to GenAI-driven chatbots or customer experience automation products.
Strong understanding of Agentic AI, LLMs, RAG architectures, and conversational AI ecosystems such as LangChain, CrewAI, and OpenAI.




Ability to translate complex support workflows into transparent product requirements for AI agents.
Understanding of AI/ML fundamentals, including prompt engineering, workflow automation, and reasoning or planning agents.
Familiarity with customer support platforms such as Salesforce, Zendesk, ServiceNow, or Freshdesk.
Robust communication and storytelling skills.
Data-driven approach with a focus on experimentation and continuous improvement.
Strong collaboration skills across cross-functional teams.

Roles and Responsibilities
Own the product vision, roadmap, and execution for Agentic AI solutions on the SearchUnify platform.
Build AI agents that simplify customer journeys and enable autonomous support workflows.
Collaborate with engineering, data science, and design teams to deliver intuitive support experiences.
Drive innovation in conversational intelligence, self-service automation, and proacti

📌 Ai Product Manager Panchkula
🏢 grazitti interactive
📍 Panchkula