Responsibilities & Key Deliverables

To achieve Spare part targets through dealers/distributors.
Governance of Spare part centre.
Identification of distributors.
Identification of 3 S dealers (Sales, Service & Spares), upgrading existing dealers to 3 S dealers ensuring growth & development.
Scrutinize dealer’s financial health and do financial planning accordingly.
Crucial role in explaining the schemes rolled out by company, deploying schemes at dealers/distributors, Customization of scheme (mix of product – parts as per dealer)
Implementation of strategy/schemes for recent product launch.
Facilitate in Capturing Product ORC (Open Resolve Close) data, training field staff in using the application.
Liaison with the Head CCM Farm Machinery and the dealers.
Management & training of field staff.

Experience

1 – 5 years of relevant experience in Harvester’s Business

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Industry Preferred

Qualifications

B.Tech /BE - Agriculture (Preferred) / Mechanical / Automobile

Diploma –Agriculture, Mechanical, Auto Mobile (With Experience\)

General Requirements

Our commitment to Diversity, Equity, and Inclusion

📌 Customer Care Manager Sahibzada Ajit Singh Nagar (India)
🏢 Mahindra & Mahindra
📍 India