We are looking for an energetic and people-friendly Marketing Executive (Fresher) to drive onboarding of corporate clients and their members onto our software applications and digital platforms. In this role, you will connect with clients remotely — through calls, WhatsApp, and virtual demonstrations — ensuring that users are successfully registered and actively using our apps. This is an office-based role that combines client communication, app onboarding support, and user engagement.
Responsibilities
Reach out to corporate clients and their members via phone, WhatsApp, and email to initiate the onboarding process
Conduct virtual demonstrations of the app to end users and client POCs
Guide users step-by-step through downloading, registering, and setting up their profiles on the app
Address queries and concerns from users during and after the onboarding process
Coordinate with the internal technical and support team to resolve onboarding issues promptly
Maintain daily reports on onboarding status, pending registrations, and user feedback
Follow up with clients to ensure maximum user adoption and activation
Identify and report common drop-off points or user difficulties in the onboarding journey
Build solid relationships with client POCs to ensure smooth and timely onboarding
Support the marketing team with collateral, communication, and onboarding campaigns
Requirements
Bachelor's degree in any discipline — freshers are welcome
Comfortable using smartphones, apps, WhatsApp, and basic software tools
Valuable verbal and written communication skills in English.
Confident and patient with a user-friendly approach to client handling
Ability to explain technology in easy, easy-to-understand language
Organised and detail-oriented with ability to manage multiple client accounts simulta