Position Summary
The In office Support Engineer is the primary technical and liaison link between the customer’s production floor and the internal manufacturing ecosystem. This role requires an agile, solution-oriented professional responsible for the installation,
periodic calibration
, and continuous
process improvement
of high-precision Fixtures used in Electronic Gadget Manufacturing.

Core Responsibilities
Process Improvement & Feedback Loop
DFM/DFA Feedback: Provide systematic periodic feedback to the internal Manufacturing Unit based on in office performance data to improve Design for Manufacturing (DFM) and Assembly (DFA).
Reliability Enhancement: Analyze recurring technical issues or component failures to suggest design or material changes, enhancing the long-term reliability of supplies.
Root Cause Analysis (RCA): Document on-site "Lessons Learned" and collaborate with the production team to implement permanent corrective actions in the manufacturing process.
Periodic Calibration & Metrology
Standardized Calibration:



Execute periodic calibration schedules to ensure dimensional accuracy and repeatability
Instrumentation: Proficiency in using CMM reports, 3D scanners, and laser trackers to validate fixture geometry against original design specifications.
Technical Liaison & Issue Resolution
Ecosystem Coordination: Act as a high-speed bridge to the Internal Manufacturing Unit, suppliers, and sub-contractors to expedite spare parts or design modifications.
Downtime Reduction: Drive the rapid identification and resolution of mechatronic failures to ensure "Zero Downtime" on the customer’s production line.
Customer & Interpersonal Management
Customer Interface: Maintain skilled, transparent communication with customer engineering heads. Handle Customer Audits and ensure 100% closure of audit points.
Agile Problem Solving: Provide "solution-oriented" support in challenging environments, performing quick mechanical or PLC adjustments as

📌 On Site Support Engineer Coimbatore South
🏢 Larsen and Toubro
📍 Coimbatore