Analyst Customer Due Diligence, Verification & Monitoring Operations
Location: Thane, India
Position Summary
We are seeking an Analyst – Customer Due Diligence, Verification & Monitoring Operations to support day-to-day execution of international KYC, KYB, bank account verification, and basic transaction monitoring activities.
The role is execution-focused and requires the analyst to follow approved SOPs, complete checks accurately, maintain productivity, and escalate exceptions as per defined procedures.
Key Responsibilities
Customer Due Diligence & Verification Execution
Execute KYC, KYB, and bank account verification checks as per approved SOPs and process guidelines.
Review customer and business documents for completeness, accuracy, and alignment with defined requirements.
Capture required information correctly in internal systems, trackers, or case management tools.
Identify missing information, documentation gaps, or process exceptions and escalate them as per procedure.
Basic Transaction Monitoring
Perform basic transaction monitoring reviews based on predefined rules, alerts, checklists, and SOPs.
Document review outcomes clearly and ensure all required fields are completed accurately.
Escalate unusual activity, exceptions, or unresolved cases to the team lead or manager in a timely manner.
Operational Discipline & Quality
Consistently meet assigned productivity, quality, and turnaround time expectations.
Adapt quickly to SOP updates, process changes, and current execution requirements.
Maintain accurate records, evidence, and audit trails for completed reviews.
Support a high-volume operating workplace with attention to detail and minimal rework.
Qualifications
Bachelor’s degree in Commerce, Business, Finance, Economics, or a related field.
1–3 years of relevant experience in KYC, KYB, customer due diligence, bank account verification, transaction monitoring, financial operations, or back-office risk operations.
Ability to
📌 Analyst Customer Due Diligence, Verification Thane
🏢 Fiserv
📍 Thane