Company: The Tipi Tap
Location: Sector 82, Mohali, Punjab
Job Type: Full-time
Salary: ₹22,000 – ₹25,000 per month
About The Tipi Tap
The Tipi Tap is a premium children's lifestyle brand based in Mohali, dedicated to creating thoughtfully designed products that inspire creativity, comfort, and imaginative play. With a strong focus on quality craftsmanship and customer satisfaction, we are continuously growing and building a team of passionate professionals. Join us and be a part of a company where innovation, collaboration, and excellence are valued every day.
Job Summary
We are looking for a confident and customer-focused Sales & Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, assisting customers throughout their buying journey, and converting leads into sales while ensuring an excellent customer experience.
Key Responsibilities
Handle Customer Calls & Queries
Drive Sales
Order & Customer Coordination
Build Customer Relationships
Maintain Sales Records
Coordinate with Internal Teams
Eligibility & Requirements
Minimum 1 YEAR of experience in Sales, Customer Support, Telecalling, or a similar customer-facing role.
Excellent communication skills in Hindi and English (Punjabi is an added advantage).
Good convincing and interpersonal skills.
Basic computer knowledge and familiarity with MS Office.
Ability to handle multiple customer conversations professionally.
Positive attitude, patience, and a customer-first approach.
Preferred Skills
Experience in e-commerce or retail customer support.
Solid problem-solving and negotiation skills.
What We Offer
Salary: ₹22,000 – 25,000 per month
Performance-based growth opportunities.
Supportive and friendly work workplace.
Prospect to work with a fast-growing premium lifestyle brand.
Hands-on learning and career development.
Schedule
Monday to Saturday
Day Shift
Work Loca
📌 Sales And Customer Service Assistant Sahibzada Ajit Singh Nagar
🏢 The Tipi Tap
📍 Sahibzada Ajit Singh Nagar
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