Customer Care Manager Sahibzada Ajit Singh Nagar

Customer Care Manager Sahibzada Ajit Singh Nagar

17 Aug
|
Mahindra & Mahindra
|
Sahibzada Ajit Singh Nagar

17 Aug

Mahindra & Mahindra

Sahibzada Ajit Singh Nagar

Responsibilities & Key Deliverables
To achieve Spare part targets through dealers/distributors.
• Governance of Spare part centre.
• Identification of distributors.
• Identification of 3 S dealers (Sales, Service & Spares), upgrading existing dealers to 3 S dealers ensuring growth & development.
• Scrutinize dealer’s financial health and do financial planning accordingly.
• Crucial role in explaining the schemes rolled out by company, deploying schemes at dealers/distributors, Customization of scheme (mix of product – parts as per dealer)
• Implementation of strategy/schemes for current product launch.
• Facilitate in Capturing Product ORC (Open Resolve Close) data, training field staff in using the application.
• Liaison with the Head CCM Farm Machinery and the dealers.
• Management & training of field staff.Experience
1 – 5 years of relevant experience in Harvester’s Business
.Industry Preferred
Qualifications
B.Tech /BE - Agriculture (Preferred) / Mechanical / Automobile
Diploma –Agriculture, Mechanical, Auto Mobile (With Experience)General Requirements
Our commitment to Diversity, Equity, and Inclusion

📌 Customer Care Manager Sahibzada Ajit Singh Nagar
🏢 Mahindra & Mahindra
📍 Sahibzada Ajit Singh Nagar

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