Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely current network for the world's money.

For everyone, everywhere.
More about our mission and what we offer.

Job Description

The Servicing Training Specialist role facilitates key learning and development initiatives that support business objectives and fosters employee growth. They are responsible for conducting onboarding sessions for current hires and support continuous learning initiatives, conducting refreshers and facilitating upskilling prospects. The Servicing Training Specialist must guarantee that all training materials are up-to-date, meticulously maintained and version-controlled as well as supporting the planning & logistics of training sessions.





Activities performed on the job
Training facilitation
Delivers engaging and informative training sessions; facilitator led trainings to be held in person (where possible)
Facilitates learning sessions according to the Facilitators' Guide and Train the Trainer sessions
Acts as a Subject Matter Expert (SME) in the designated areas
Conducts all facilitator-led training sessions live and on-site, unless exceptions are approved by a direct lead
Conducts refresher trainings based on learning needs analysis
Training planning and logistics
Ensures timely scheduling of all participants for training sessions working in conjunction with Recruitment, Workforce Management and Operational teams
Works with the Office team, UT and other teams to have the right rooms with the right equipment available for all training sessions, as well as having all accesses sorted for each trainee prior the sessions
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📌 Servicing Training Specialist Hyderabad
🏢 WISE
📍 Hyderabad