Customer Support Executive – International Voice Process

Job Type: Full-time
Work Location: Work from Office – Smartworks, Marathahalli, Bengaluru
CTC: Up to ₹37,000 per month
Experience: Minimum 1 year in International Voice Process
Education: Graduate
Working Days: 5 days a week
Week Off: 2 rotational week-offs
Shift: Rotational shifts

Job Description

We are hiring International Customer Support Executives for a voice process. The ideal candidate should have excellent communication skills, robust customer-handling abilities, and prior experience in an international voice process.

Key Responsibilities
Handle international customer queries through voice support.
Provide excellent customer service and resolve customer concerns effectively.
Maintain high-quality communication and customer satisfaction standards.
Handle challenging customer interactions professionally.




Follow process guidelines and meet performance targets.

Requirements
Graduate in any discipline.
Minimum 1 year of experience in an International Voice Process.
Excellent communication skills in English and Hindi.
Neutral accent with no Mother Tongue Influence (MTI).
Solid customer-handling and problem-solving skills.
Willingness to work from the office.
Comfortable working in rotational shifts and with rotational week-offs.

Selection Process
2 Rounds of Interview
1 Assessment Round – Hallo AI
Required Assessment Score: C1

Work Location: Smartworks, Marathahalli, Bengaluru
Work Mode: Work From Office Only

Pay: ₹35,000.00 - ₹37,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Customer Support Executive – International Voice Process Bengaluru (India)
🏢 Umruz Tech Solutions Private
📍 India