Role & responsibilities

Operational Excellence & Audits
Conduct routine outlet audits to evaluate cleanliness, product availability, food safety, and overall brand compliance.
Enforce strict compliance with food safety regulations, local hygiene standards (such as FSSAI), and safety guidelines.
Minimize operational downtime by taking complete ownership of each outlet's preventative equipment repair and maintenance needs.
Standardize operational processes across your designated area to ensure consistent product speed and quality

Sales & Financial P&L; Management
Own the total P&L; performance across your assigned cluster, actively working to maximize sales margins.
Develop exact action plans for underperforming locations by deeply analyzing historical sales and footfall data.
Control variable business costs, including strict oversight of food wastage, inventory leakages, and raw material utilization.
Optimize store labor models to align staff scheduling expenses with shifting seasonal and peak-hour revenue patterns.

Leadership & Team Management
Recruit, onboard,



and train Store Managers and frontline customer service personnel.
Minimize personnel attrition by establishing solid employee retention programs, explicit career development paths, and highly engaging workplaces.
Conduct performance reviews regularly to foster a culture of transparent accountability and consistent motivation

Guest Experience & Market Expansion
Improve online platform ratings on delivery aggregators and address customer escalations promptly.
Support new outlet launches, facilitating setup logistics, equipment installation, and staff deployment.
Execute localized marketing strategies in direct collaboration with internal brand marketing teams.

Preferred candidate profile

Education & Experience
Bachelors or Master's degree in Hospitality, Hotel Management, Business Administration, or related disciplines (preferred but not always mandatory depending on career tr

📌 Area Manager Kochi (India)
🏢 Lenexis Foodworks
📍 India