EU 261 Assessment : Evaluate passenger claims under EU 261 regulations, ensuring proper eligibility determination based on operational factors.
Evidence Gathering : Proactively collect and analyze relevant flight operations data (e.g., flight logs, METAR/TAF weather reports, NOTAMs, ATC communications, maintenance records).
Operational Analysis : Assess the impact of disruptions related to meteorological conditions, technical faults, air traffic control restrictions, and other operational factors.
Stakeholder Coordination : Collaborate with airline departments such as flight dispatch, maintenance, ground handling, and flight crews to verify claims-related evidence.
Regulatory Compliance : Ensure decisions align with EU 261 legal frameworks,
aviation safety standards, and airline operational policies.
Proactive Claims Handling : Monitor real-time operational disruptions and preemptively assess potential EU 261 liabilities.
Education - Any graduate with IATA certificate or Diploma in Aviation
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