?JD

Financial
Realize allocated
residential sales targets
Follow-up for timely
collections to ensure minimal receivables
Ensure adherence to the
marketing budget for residential projects

Strategic
Survey the global
setting to identify best practices in the areas of branding, customer
relations and customer care management for residential projects;
Provide inputs to
superiors for developing appropriate strategies to address / incorporate
the same in BEL

Operational
Maintain systems to
capture regular market information and changing residential customer
preferences
Handle residential
customer enquiries via different channels (telephone, e-mail, agents,
walk-ins etc.); Develop a rapport with customers and arrange for /
personally take the customer on site visits
Follow-up with customers
to close bookings and collect timely payments
Liaise with authorized
banks / financial institutions to secure loans for residential customers
Regularly interact with
customers and respond to all customer queries and complaints; Escalate




issues to the Project Sales Head ? Marketing (Residential), if required
Work closely with
customers to understand modifications / interior specifications; Promptly
communicate the same to the Engineering Department
Coordinate with the
Engineering, Legal and Liaison Departments to ensure timely handover and
completion of possession formalities
Collate and maintain a
database of residential sales agreements / deeds etc, customer feedback
Prepare MIS for
residential sales on a timely basis; Periodically submit the same to the
Manager ? Marketing (Residential)

People
Foster an workplace of
learning, excellence and innovation within all aspects of team work Mentor
and guide Trainees to develop their capabilities

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the co

📌 Manager Sales Chennai
🏢 Brigade Group
📍 Chennai