17 Aug
|
TECHNO SYSTEM
|
Prahlad Nagar
17 Aug
TECHNO SYSTEM
Prahlad Nagar
Job Responsibilities
Handle customer queries via WhatsApp, phone calls, and ticketing systems.
Resolve customer complaints promptly and professionally.
Update customer records and maintain accurate data.
Prepare basic reports using MS Excel.
Coordinate with internal teams for issue resolution.
Follow SLA timelines and ensure high customer satisfaction (CSAT).
Build customer trust and retain customers through effective communication.
Required Skills
Excellent communication in English & Hindi.
Basic MS Excel knowledge.
Experience with WhatsApp support, CRM, or ticketing tools.
Robust problem-solving and customer handling skills.
Ability to multitask and work in roster-based shifts.
Preferred Experience: 1–3 years in Customer Service / Customer Support.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Support Executive Prahlad Nagar
🏢 TECHNO SYSTEM
📍 Prahlad Nagar