Key Responsibilities

Store Operations
Manage the daily operations of the optical store to ensure smooth and effective functioning.
Ensure the store is clean, organized, and visually appealing at all times.
Monitor opening and closing procedures, cash handling, and store security.
Ensure compliance with company policies, SOPs, and statutory regulations.

Sales & Customer Service
Achieve monthly and annual sales targets.
Drive sales of spectacles, sunglasses, contact lenses, and related accessories.
Deliver exceptional customer service and resolve customer concerns promptly.
Promote ongoing offers, memberships, and promotional campaigns.

Team Management
Recruit, train, coach, and motivate store staff.
Prepare duty rosters and manage attendance.
Conduct regular performance reviews and provide constructive feedback.
Foster a positive, customer-focused work workplace.

Inventory Management
Maintain optimum inventory levels and minimize stock shortages.
Monitor stock movement, replenishment, and product availability.




Conduct regular stock audits and ensure inventory accuracy.
Coordinate with vendors and warehouse teams for timely replenishment.

Optical & Customer Support
Coordinate with optometrists and dispensing staff to ensure accurate order processing.
Ensure timely delivery of spectacles and customer orders.
Maintain quality standards for optical products and services.
Handle customer complaints regarding prescriptions, product quality, or service.

Business Development
Build customer relationships to improve retention and repeat business.
Identify opportunities to increase store revenue through upselling and cross-selling.
Monitor local market trends and competitor activities.
Implement local marketing initiatives to increase footfall.

Reporting
Prepare daily, weekly, and monthly sales and operational reports.
Track store expenses and maintain profitability.
Report business performance and operational issue

📌 Store Manager Hyderabad (India)
🏢 Proofresume
📍 India