Team Leadership: Recruit, train, and supervise technicians and service advisors. Schedule work allocations based on skill levels.
Customer Relations: Oversee service write-ups, translate complex repairs into comprehensible terms, and manage customer complaints or escalations.
Financial Management: Monitor departmental metrics like gross profit, labor efficiency, and Average Repair Order (ARO). Manage budgets and parts inventory.
Quality & Compliance: Conduct spot checks on completed repairs to minimize comebacks. Ensure compliance with manufacturer guidelines and warranty policies.
Safety & Environment: Maintain clean and secure work areas, ensuring strict adherence to workplace safety and environmental regulations.

Key Qualifications & Skills
Experience:



Typically requires multiple years of experience in the automobile service industry, with proven experience as a supervisor, service advisor, or technician.
Technical Knowledge: Robust understanding of automotive diagnostics, repair processes, and Technical Service Bulletins (TSBs).
Software Skills: Proficiency with Dealer Management Systems (DMS), service scheduling, and inventory management software.
Soft Skills: Excellent conflict resolution, organizational, and leadership abilities.

Pay: ₹35,000.00 - ₹45,000.00 per month

Perks:
Cell phone reimbursement
Internet reimbursement

Work Location: In person

📌 Service Manager Chandigarh (India)
🏢 Joshi Automobile Private
📍 India