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Job Overview

The Facilities Ops Support Manager is a professional role and applies in-depth disciplinary knowledge, contributing to the development of recent techniques and the improvement of processes and work-flow for Real Estate Services Function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Solid communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice,



counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:
Supports end to end facilities operations including design & construction project management, physical operations and maintenance of building /facilities
Responsible for supporting, executing, maintaining and/or reporting on the various global functions supporting Citi's Real Estate Services (RES)
Manages large volumes of data, required to review, validate and update the monthly operating review (MOR) data input and reports
Maintains high level data quality by validating against applying global benchmarks and historical trends, clarify and correct data with regional colleagues assistance
Routinely updates dashboards for senior management
Assists the team in the management and maintenance of standards, procedures a

📌 Facilities Ops Support Manager Pune
🏢 Citi
📍 Pune