Key Responsibilities
Welcome and greet all walk-in customers, channel partners, and guests in a qualified manner.
Register visitor details and maintain accurate records in the CRM/register.
Coordinate with the Sales Team to assign customers to the appropriate Sales Executive.
Provide basic information about the project and company before handing over to the sales team.
Ensure the reception and customer waiting area are clean, organized, and presentable.
Offer refreshments to customers and ensure their comfort during the visit.
Manage incoming phone calls and direct inquiries to the concerned departments.
Schedule and coordinate customer appointments.
Follow up with customers regarding feedback after their site visit,



if required.
Maintain daily footfall reports and submit MIS reports to the reporting manager.
Coordinate with the Admin and Housekeeping teams to ensure smooth site operations.
Handle customer queries professionally and escalate concerns when necessary.
Support marketing events, site launches, and promotional activities at the project site.

Pay: ₹20,000.00 - ₹30,000.00 per month

Perks:
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Guest Relation Executive Pune (India)
🏢 Mantra Properties Pune
📍 India