17 Aug
|
Henxa Associates
|
Pune
17 Aug
Henxa Associates
Pune
Handle international customer queries and complaints via calls, emails, chat, and social media.
Identify customer needs and provide accurate information and effective solutions.
Manage orders, exchanges, refunds, and ensure timely resolution.
Required Candidate profile
Excellent verbal communication skills .Experience with US/Uk process
Goal-oriented with a focus on achieving sales targets.
Familiarity with CRM software and phone communication systems.
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