We are seeking a motivated and results-driven Telesales/Sales Executive to generate leads, build customer relationships, and achieve sales targets. The ideal candidate should have excellent communication skills, a persuasive approach, and the ability to understand customer needs and recommend suitable products or services.
Key Responsibilities
Contact potential and existing customers via phone, email, or other communication channels.
Explain products or services and answer customer queries.
Generate leads and convert prospects into customers.
Follow up on inquiries and maintain regular communication with clients.
Meet or exceed monthly sales targets and KPIs.
Maintain accurate customer records in CRM or sales software.
Handle customer objections professionally and close sales effectively.
Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
Prepare daily, weekly, and monthly sales reports.
Stay updated on product knowledge and market trends.
Required Qualifications
Bachelor's degree in any discipline (preferred).
0–3 years of experience in telesales, inside sales, or direct sales.
Freshers with excellent communication skills are welcome to apply.
Proficiency in MS Office and CRM software is an advantage.
Required Skills
Excellent verbal and written communication skills.
Robust negotiation and persuasion abilities.
Customer-focused approach.
Ability to achieve sales targets.
Positive listening and interpersonal skills.
Time management and organizational skills.
Self-motivated and goal-oriented.
Preferred Qualifications
Experience in B2B or B2C sales.
Knowledge of lead generation techniques.
Experience using CRM tools.
Key Performance Indicators (KPIs)
Number of calls made per day.
Lead conversion rate.
Revenue generated.
Customer follow-up rate.
Monthly sales target achievement.
Customer satisfaction.