Customer service & Sourcing Specialist

Location: Head Office, Golf Course Road, Gurgaon, India (Global Role USA, Canada & EU Markets)

Industry: Chemicals | APIs | Specialty Chemicals | CDMO | Global Sourcing

Compensation: In line with industry standards.

We are a global sourcing, merchant export, and CDMO organization operating across 15 Asian countries, supplying strategic raw materials to customers in the USA, Canada, and EU. As part of our rapid global expansion, we are looking for high-caliber specialists in international chemical exports and overseas market development to strengthen our exports leadership team.

We work with a robust ecosystem of ~2000 qualified manufacturers and ~8000 products, supported by a dedicated Supplier Relations Management (SRM) function that qualifies and validates suppliers to safeguard the entire procurement process. It caters to 56 Industries

Certifications & Memberships: ISO 9001:2015, EcoVadis compliant; Member of Association of Chemical Distributors (North America); CII; Chemexcil; Indian Chemical Council (ICC).

Role:





You will play a front-end Sales & Marketing leadership role in developing international markets, managing key overseas customers, and driving end-to-end export operations for chemicals and related products.

Key Responsibilities
Handle end-to-end export operations: inquiry to execution, documentation, logistics, compliance
Build and manage relationships with global customers, distributors, and channel partners
Work closely with sourcing, QA/QC, regulatory, and supply chain teams
Drive product positioning, commercial negotiations, and margin optimization
Track global demand-supply trends, pricing, and regulatory changes
Support recent product introductions and CDMO project commercialization
Ensure compliance with international trade regulations, INCOTERMS, and documentation norms

Eligibility & Preferred Background

Education:

B.Sc / M.Sc in Chemistry

B.Tech / M.Tech in Chemical Engineering

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📌 Customer Service Gurugram (India)
🏢 APAC Sourcing Solutions
📍 India