17 Aug
|
Sarvodaya Hospital
|
India
17 Aug
Sarvodaya Hospital
India
Product Manager Mobile App & Website (Hospital & Lab)
Role Overview
The Product Manager Mobile App & Website will own and drive the end-to-end digital product strategy for hospital and laboratory platforms across mobile applications (iOS & Android) and web experiences.
This role is responsible for building patient-centric, doctor-friendly, and operationally productive digital journeys that improve patient acquisition, engagement, clinical coordination, operational efficiency, and revenue growth.
The ideal candidate combines robust product thinking, healthcare domain understanding, data-driven decision-making, and cross-functional leadership to deliver scalable, secure, and high-impact digital healthcare products.
Key Responsibilities
Mobile & Web Product Ownership
Own the complete product lifecycle for hospital and lab digital platforms—from discovery, roadmap creation, development, launch, and continuous optimization.
Define, prioritize, and deliver features across:
Patient onboarding & registration
OPD/IPD appointment booking
Doctor discovery & profiles
Slot management & scheduling
Diagnostics & lab test bookings
Teleconsultation & follow-ups
Digital payments & invoices
Reports access & downloads
Post-care engagement & reminders
Ensure consistent UX/UI and functional parity across mobile apps and web platforms.
Maintain clinical accuracy, brand consistency, and regulatory alignment across all digital touchpoints.
Act as the final decision-maker for product trade-offs balancing business goals, patient needs, clinical workflows, and compliance requirements.
Data-Driven Product & Growth Optimization
Define and track product success metrics including:
DAU / MAU
Lead-to-appointment conversion rate
Booking success & drop-off rates
App uninstall rate & crash-free sessions
Bounce rate, session duration, and repeat usage
Use analytics tools (GA, Firebase, Mixpanel, Amplitude, etc.) to:
Identify funnel leakages and UX f
📌 Product Manager Faridabad (India)
🏢 Sarvodaya Hospital
📍 India