Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Key Responsibilities
Handle inbound/outbound customer calls for international clients.
Resolve customer queries and provide accurate information.
Maintain a high level of customer satisfaction through effective communication.
Document customer interactions and update records in the system.
Meet quality, productivity, and performance targets.
Adhere to company policies and process guidelines.

Eligibility
Excellent verbal communication skills in English.
Any Graduate/Undergraduate can apply.
Freshers and experienced candidates are welcome.
Willingness to work in rotational shifts/night shifts.
Basic computer knowledge and typing skills.

Required Skills
Strong communication and interpersonal skills.
Positive listening and problem-solving abilities.




Customer-centric approach.
Ability to work in a rapid-paced environment.
Team player with a positive attitude.

Perks & Advantages
Attractive salary package.
Career growth opportunities.
Employee engagement activities.
PF & ESI benefits (as applicable).
Rotational weekly offs.
Two-way cab facility available (cab charges are applicable as per company policy).
Excellent communication and interpersonal skills
B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
Please bring the original physical copy of any of your identification documents for verification.
Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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