Reach out to potential customers or leads to promote products/services, explain offerings, and generate interest. Calls may be cold (current prospects) or warm (previously engaged leads).
Inbound call handling
Respond to customer inquiries, resolve complaints, provide product/service information, and guide callers through processes like admissions, purchases, or troubleshooting.
Lead qualification
Assess customer needs, qualify prospects, and pass on verified leads to the sales or admissions team for conversion.
Data management
Maintain accurate records of calls, inquiries, and follow‑ups in CRM tools or spreadsheets. Update customer databases regularly.
Follow‑ups
Ensure timely callbacks, confirm issue resolution, and nurture leads until they convert into customers or students.
Feedback collection
Conduct surveys, gather customer insights, and report recurring issues or suggestions to management.
Pay: ₹8,533.40 - ₹15,000.00 per month
Work Location: In person
📌 Tele Caller Executive Gurugram
🏢 Bajrang International school
📍 Gurugram
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