Customer Engagement:
Greet clients warmly and ensure a welcoming atmosphere.
Maintain ongoing communication with clients through phone calls, emails, and in-person visits.
Understand client preferences and maintain detailed customer profiles.
Relationship Management:
Build long-term relationships with customers to promote repeat business and referrals.
Follow up with clients after services to ensure satisfaction and encourage feedback.
Maintain a CRM database with up-to-date customer information.
Service Promotion:
Inform clients about recent products, services, and promotional offers.
Upsell and cross-sell salon services and packages to increase revenue.
Recommend personalized services based on customer needs and trends.
Issue Resolution:
Address client concerns and complaints professionally and promptly.
Coordinate with salon staff to resolve service-related issues.
Escalate unresolved issues to the manager when necessary.

Pay: ₹14,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Relationship Officer T Nagar (T. Nagar)
🏢 Balaji Medical Centre Private
📍 T. Nagar