Hello,

Designation: Business Analyst-CRM

Company Name: IDEXCEL technologies, Full Time.

Experience: 5+ Years

Notice Period: immediate to 15 Days

Work Mode: Work From Office( 5 Days in a week)

Interview Mode: ( 2 Levels) 1 St Level will be online, 2 nd Level will be F2F.

Work Location: Ameerpet, Hyd.

Note: We are looking Immediate to 15 Days Notice Period and If you don't have an experience into BA, CRM and Loan Origination, Please dont Apply for this

Business Analyst-CRM and Marketing Systems

Position Overview We are seeking a highly motivated and experienced Business Analyst to join our energetic team. This individual will play a pivotal role in designing, developing, and launching a robust CRM system that integrates seamlessly with our deposit account opening, personal and commercial loan origination systems (LOS), and lightweight marketing platform. The ideal candidate will have hands-on experience with leading CRM platforms like Salesforce, HubSpot, or similar, and possess a robust ability to bridge technical requirements with business objectives.





Key Responsibilities
Collaborate with stakeholders to define the requirements, scope, and goals for the CRM system within our LOS ecosystem.
Analyze business processes, identify gaps, and propose solutions to enhance customer relationship management and marketing workflows.
Design user-friendly interfaces and workflows for the CRM system, ensuring seamless integration with deposit account opening, LOS, and marketing platforms.
Create detailed documentation, including functional specifications, user stories, and process flows.
Conduct competitive analysis of CRM solutions (e.g., Salesforce, HubSpot) to incorporate industry best practices and creative features.
Work closely with developers, UX/UI designers, and quality assurance teams to ensure accurate implementation of requirements.
Lead user acceptance testing (UAT) and support change management efforts during CRM deployment.
Provide trainin

📌 Business Analyst Crm Hyderabad
🏢 Idexcel
📍 Hyderabad